Terms & Conditions
Please carefully read the terms and conditions before using any of the services provided by Everest Holiday. By using any materials, information, products or services of Everest Holiday, you agree to these terms and conditions. Everest Holiday holds the right to change or modify these terms and conditions at any time for any reason, without prior notice. Your continued use of the website and its services means you have accepted the modified terms and conditions. Please review the terms periodically to ensure you are up to date regarding the terms and conditions.
General Disclaimer
Everest Holiday does
not own any travel products. We are simply the bridge which connects the
customers with the travel service providers like airlines, hotels, etc. The
travel products on Everest Holiday are sold by third party travel providers.
The travel providers are responsible for their products, and you must
understand and agree to the terms and conditions of the third party travel
providers before booking or purchasing their products through Everest Holiday.
If something should go wrong during booking or travel period, Everest Holiday
cannot be held accountable, and you must resolve your dispute directly with the
travel provider in question.
Booking Terms
If you make a booking
through Our Website for Travel Products, that booking is made with the Travel
Provider named on the booking page and Our Website only acts as a user
interface. Accordingly, Everest Holiday has no responsibility for the booking
or the Travel Product because Everest Holiday has no involvement in creating
the description of the Travel Product, in defining the price and any fees, or
in providing the Travel Products that you book. If you have any issues or
disputes with your booking and/or the Travel Product, you agree to address and
resolve these with the Travel Provider and not with us.
*All prices and offers are subject to change with availability. All taxes
& fees included.
Promotion Terms
Everest Holiday
generates promotion codes/ discounts from time to time which may be availed on
the site.
Everest Holiday reserves the right to add, alter, modify, withdraw all or any
of the Terms and Conditions or replace, wholly or in part, the program by any
other program, whether similar to this program or not or withdraw it altogether
without any prior notice.
In case of dispute with any party, Everest Holiday’s decision will be binding
and final.
When you register with www.everestholidays.com.bd, we or any of our
partners/affiliate/group companies may contact you from time to time to provide
the offers/information of such products/services that we believe may benefit
you.
Payment Terms
By making a payment using this site, you agree to the use of your personal details for verification and validation of your transactions to ensure no one else is using your credentials without your consent. You must also acknowledge that the details you provide us maybe disclosed to third party credit card payment gateway agencies for verification. Your personal details will not be used for any other purposes except to verify and confirm your identity.
Cancellation & Re-issue
Everest Holiday will
follow supplier’s (Airline/ Hotel/ Others) policy for cancellation/ re-issue/
refund.
Everest Holiday may charge customer with a fee for any kind of cancellation/
re-issue/ other changes.
For Domestic flights, Everest Holiday will charge BDT 500 per person as
standard cancellation fee. For international flights, the standard cancellation
fee is BDT 1,000 per person.
In case of re-issue/ date change, Everest Holiday will charge BDT 500 per
person for both domestic & international flights. In case of refund/ re-issue/
date change, customer must inform Everest Holiday 48 hours prior to travel
date.
Visa Processing Fees Totally Non Refundable.
Privacy Policy
We respect your
privacy and recognize the need to protect the personally identifiable
information (any information by which you can be identified, such as name,
address, and telephone number) you share with us. We would like to assure you
that we follow appropriate standards when it comes to protecting your privacy
on our website.
Some of our web pages use “cookies” so that we can better serve you
with customized information when you return to our site. Cookies are
identifiers which web sites send to the browser on your computer to facilitate
your next visit to our site. You can set your browser to notify you when you
are sent a cookie, giving you the option to decide whether or not to accept it.
The information we collect and analyze is used to improve our service to you.
With specific reference to third party advertising, we use third-party service
providers to serve ads on our behalf across the Internet and sometimes on this
site. They may collect anonymous information about your visits to our website,
and your interaction with our products and services. They may also use
information about your visits to this and other websites to target
advertisements for goods and services. This anonymous information is collected
through the use of a ‘pixel tag’, which is industry standard technology used by
most major websites. No personally identifiable information is collected or
used in this process. Such third parties do not know your name, phone
number, address, email address, or any personally identifying information. If
you would like more information about this practice and to know your choices
about not having this anonymous information used by our third party service
provider, with specific reference to booking/e-commerce transactions, Everest
Holiday collects the following personal sensitive information from you while
transacting through Everest Holiday, this includes your Name and Sex, Phone
Number, Billing Address, Credit Card details and Date of birth in case of a
child.
Everest Holiday does not sell or trade upon any of the above foregoing
information without the consent of the user or customer.
The foregoing information collected from the users/customers/travelers is put
to the following use:
Customer name, address, phone number, traveller’s name and age are shared with
applicable service providers like the airlines, hotels, etc., for the purpose
of reservation and booking the services for the customer/traveller.
Information like Credit Card Details and Net Banking Details are usually
collected directly by the payment gateways and banks and not by Everest Holiday,
but if ever stored or retained by us, the data will be stored internally,
secured and is never shared, except that they may be shared with third party
private/government security agencies to screen for fraudulent activities. These
details are also shared with certain third parties only for the purpose of
processing ‘Cash Back & Discounts’
Information like Phone number, E-mail address and billing address may be used
for promotional purposes, unless the customer/user has unsubscribed from such
services. If you choose not to share this information, you can still visit the Everest
Holiday website, but you may be unable to access certain options, offers and
services.
Everest Holiday takes appropriate steps to protect the information you share
with us. We have implemented technology and security features and strict policy
guidelines to safeguard the privacy of your personally identifiable information
from unauthorized access and improper use or disclosure. Please contact us
on info@everestholidays.com.bd to obtain names and addresses of the
specific entities that shall have access to your personal information in a
given transaction.
Everest Holiday will continue to enhance its security procedures as new
technology becomes available, and ensures that its security procedures are
compliant with current applicable regulations.
If our privacy policy changes in the future, it will be posted here and a new
effective date will be shown. You should access our privacy policy regularly to
ensure you understand our current policies.